Have Questions? We’ve Got Answers.

Rivyo is a powerful Shopify app made for online stores. It helps collect customer reviews, build loyalty programs, and grow through referrals. Store owners use it to increase trust, improve repeat sales, and turn happy buyers into promoters.

Shopify stores of every size can use Rivyo. New sellers build trust faster, growing stores improve customer loyalty, and big brands save time by running reviews, loyalty, and referrals from one simple dashboard.

Rivyo builds trust with real product reviews, rewards loyal buyers with points, and brings in new customers through referrals. These tools help stores grow sales, improve customer retention, and get more value from every shopper.

Rivyo works smoothly with Shopify and connects with tools like Klaviyo, PageFly, GemPages, and Google Shopping. You can import reviews from Loox, AliExpress, Judge.me, and more using built-in integrations or CSV files.

Rivyo builds stronger trust with photo reviews, gives points for loyal behavior, and rewards referrals. These features give buyers more reasons to return, share, and feel valued. Better customer experience leads to higher sales.

Yes. Rivyo offers product reviews, loyalty rewards, and referrals in one simple app. You don’t need to install separate apps for each feature. Everything runs from one clean dashboard with easy setup and management.

Visit the Shopify App Store, search Rivyo, and click “Install.” The setup takes a few minutes. You can use built-in guides or reach out to our support team for help with settings, design, or review imports.

Yes. You can use only reviews, only loyalty, or only referrals if you prefer. Each module works on its own. You don’t need to activate everything at once. Start small and grow your setup as needed.

Reviews help build trust with buyer feedback. Loyalty rewards repeat purchases with points and perks. Referrals bring in new shoppers through customer sharing. Each feature serves a different purpose and works together to grow sales.

Yes. Rivyo supports many languages and works for stores in every country. You can show review content, loyalty messages, and referral links in your local language. Global stores can reach shoppers with the right words.

Rivyo offers the same core tools as other apps but in one place. You save time and money by using one platform. Support stays easy, features stay connected, and you get better value from your marketing.

Reviews build trust with new shoppers. Real customer experiences show product quality and service. Stores with reviews get more clicks, better sales, and higher return visits. Reviews also improve SEO and increase time spent on your product pages.

Photo and video reviews show real product use. Shoppers feel more confident after seeing honest images from other buyers. This trust helps increase conversion rates and lower return chances. Visual proof works better than just text alone.

You can collect text reviews, photo reviews, and video reviews. Customers can share their experience with words, upload real photos of the product, or even record a video. These options help build trust and give future shoppers a better view of your products.

Use the import feature in your dashboard. You can upload CSV files or connect accounts from apps like Loox, Judge.me, or AliExpress. Rivyo saves all reviews safely and shows them on your store with your preferred layout.

You can copy any review and share it on platforms like Facebook, Instagram, or Twitter. Use review images or text to post user feedback. This builds trust and boosts engagement across your social channels.

Yes, you can change the form fields to match your store’s needs. You can ask for star rating, comments, images, videos, and even add custom questions like size or quality rating. Everything updates with simple clicks.

You can send automatic review request emails after each order is fulfilled. Just set a delay in days, and Rivyo will email your customers at the right time. You can also copy a manual link and share it through your own email or message.

A Rivyo loyalty program helps stores reward customers with points for every action like buying, reviewing, or referring friends. Shoppers collect points and use them for discounts or gifts. This builds strong customer bonds and increases repeat purchases without any extra work for the store.

You can install a Shopify loyalty app like Rivyo Loyalty from the Shopify App Store. After installing, open the app and set rules for earning and spending points. Add actions like purchases or reviews. Choose rewards like discounts or free items. Save settings and launch.

Store owners set rules for how shoppers earn and use points. Buyers collect points after every purchase or review. Those points convert into rewards, like discounts or gifts. Simple settings help brands offer better deals, which brings more visits and more sales.

Yes. Rivyo rewards customers with points for every purchase, review, or referral. These points turn into discounts or offers, which motivate buyers to return. The more they shop, the more they earn. This cycle boosts customer loyalty and drives repeat sales without extra cost.

Yes. You can give more points for bigger actions like purchases and fewer points for small tasks like social shares. This control helps you guide customer behavior in a way that fits your brand goals and keeps the reward system fair and exciting.

Yes. Customers must log into their store account to start earning points. This helps track their activity and lets them view rewards. A simple login process builds a connection between the customer and your store while making it easy to reward them.

Loyalty programs help boost order value by offering rewards based on how much people spend. Shoppers often add more to the cart to reach reward levels. This method pushes customers to spend more per order without feeling forced.

Customers get a personal referral link inside their loyalty dashboard. They can share this link with friends through social media, email, or message. Friends use the link to visit the store and shop. Both the referrer and the new buyer get rewards after a successful order.

Customers can copy their unique referral link and share it anywhere they like. Rivyo also gives them quick-share buttons for Facebook, WhatsApp, Twitter, and email. This makes sharing easy and fast, and helps bring more new visitors to your store.

Yes. You can reward users with points that go to their loyalty account or give them a fixed discount like $5 off. You can also give both if needed. Rivyo lets you choose based on your reward strategy and customer type.

Yes. You can turn off the referral feature anytime from your Rivyo dashboard. This will hide the referral options from customer panels, and no new rewards will apply. You can also restart it later with the same settings or new ones.

Rivyo works smoothly with most Shopify themes and apps. You can connect Rivyo with page builders, email tools, and other apps without any extra steps. Our team also helps with custom setup if anything breaks the layout.

Yes. You can bring your old reviews from Loox, Judge.me, AliExpress, or other apps using a simple CSV file. The import tool works quickly and lets you organize the reviews before adding them to your products.

Yes. Rivyo works well with popular page builders like PageFly, GemPages, and Shogun. You can drag and drop review widgets on any custom page without writing code or editing your theme.

Yes. You can track review events inside platforms like Google Analytics or Meta Pixel. This gives you better insight into customer behavior, lets you measure impact, and helps you improve your marketing and sales based on real actions.

Rivyo offers both free and paid plans. The free plan covers basic features like product reviews. Paid plans unlock loyalty, referrals, photo reviews, and more. Store owners can view full pricing inside the app and choose the best plan based on their needs.

Yes. Rivyo offers a free trial on paid plans. Store owners can explore premium tools like video reviews, advanced loyalty, and referral tracking. The trial helps understand the value before making a payment. No credit card is needed during the trial period.

Yes. Store owners can cancel Rivyo anytime from the app settings or through the Shopify admin. After cancellation, the app stops billing right away. All collected data stays available for a limited time in case of reinstallation.

No. Rivyo offers bundled pricing. Store owners can access reviews, loyalty, and referral tools in a single plan. Each paid plan includes all features based on the selected level. There’s no need to pay for each part separately. Everything stays simple and combined.

New users can install the app from the Shopify App Store and follow the easy setup guide inside the dashboard. The steps include adding the review widget, importing reviews, and enabling loyalty and referral features with just a few clicks.

Our team gives step-by-step support during setup. Users receive help with theme integration, review imports, widget design, and loyalty program setup. We answer all questions and make sure users feel confident using the app from day one.

Users can start a live chat from the app dashboard or send an email to hi@rivyo.com. Our team replies quickly with clear and friendly answers. No ticket system or long waits make things simple and smooth.

Custom theme issues never slow users down. Our team checks the store layout, updates the widget placement, and adjusts styling without charging extra. We make sure everything works and looks perfect on any theme.

Our help center stays open 24/7 with guides, tutorials, and how-to articles. These resources cover every part of the app. Users can fix things on their own anytime, even without waiting for support replies.