Terms of Service

Terms of Service

Welcome to Rivyo! These Terms of Service ("Terms") govern your access to and use of Rivyo ("Website," "App"). ("Rivyo," "we," "us," or "our"). You agree to be bound by these terms by using our website or app. If you do not agree with any part of these terms, you may not use our website or app.

About Rivyo

Rivyo is a Shopify app designed to help merchants collect, manage, and display product reviews on their Shopify stores. The website or app provides tools and functionalities to enhance customer engagement and improve product credibility through reviews.

Acceptable Use of the Website or App

• When using the website or app, you agree not to:
• Violate these terms or any other policies provided by us.
• Interfere with the functionality or security of the website or app.
• Attempt to access features or functionalities that are disabled, restricted, or undocumented.
• Use any automated processes to gather and compile content from the website or app.
• Impersonate any person or entity or provide false information about your identity.
• Collect or process personal data about other users without their consent.
• Create links to the website or app from other websites or apps with unlawful or offensive content.
• Engage in any activity that constitutes a criminal offense, leads to civil liability, or violates any applicable laws.

We may use technological measures to detect and prevent fraudulent or abusive use of the website and app.

Intellectual Property

The Rivyo website and app and all associated intellectual property rights, including copyrights, trademarks, trade names, patents, trade secrets, and any other rights, are exclusively owned by Rivyo or its third-party licensors. This includes information, articles, images, content, graphic design, data, and its processing; the distinctive "look and feel" of the website and app; computer code; and any other aspect related to its operation.

You may not copy, duplicate, distribute, sell, make available, market, or translate any information from the website or app without our explicit prior written consent. The trademarks displayed on the website or app, whether registered or not, are the sole property of Rivyo and/or its third-party licensors and require our prior written consent for use.

Links to Third-Party Websites

The Rivyo website or app may include links to content published on third-party websites. We do not operate or monitor these websites, and we are not responsible for their content. By providing links to these websites or apps, we do not endorse or verify the accuracy or legality of their content. Any dealings between you and third-party websites or apps are solely your responsibility and at your own risk.

Privacy

We value your privacy and adhere to a strict privacy policy. By using the website or app, you agree to the terms of our privacy policy, which can be found here.

Changes and Availability

We may make changes to the structure, layout, design, or content of the website or app without prior notice. These changes may result in temporary glitches or inconveniences. We are not liable for any issues arising from these changes or any malfunctions or failures.

The availability and functionality of the website or app depend on various factors, including communication networks and the quality of broadband, cellular, and Wi-Fi connectivity, which are beyond our control. We cannot guarantee that the website or app will operate without disruptions, errors, or interruptions, or that it will always be accessible or immune to errors, glitches, or unauthorized access.

Contacting Us via the Website or App

The website or app provides various ways to contact us. However, we are not obligated to engage in any business arrangements, provide products or services, or participate in marketing activities as a result of such communications. When you contact us through the website or app, you grant us a worldwide, royalty-free, unlimited, and sublicensable license to use the information you provide for our business needs.

Age Restriction and Eligibility

You must be at least 18 years old to use the app. By accessing or using the app, you represent that you are at least 18 years old.

Disclaimer of Warranty

The website or app is provided "as is" and "with all faults." We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, security, or accuracy. Your use of the website or app is entirely at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, Rivyo and its employees shall not be liable for any direct, indirect, special, punitive, exemplary, incidental, or consequential damages arising from your use of the website or app. This includes damages arising from tort (including negligence), contract, or any other form or theory of liability.

Applicable Law and Jurisdiction

These terms shall be governed by the laws of India, without regard to their conflict of law provisions. The Surat district court shall have exclusive jurisdiction over any claims related to the website, app, or these terms.

Changes to the Terms

We may update these terms from time to time. Any changes will become effective 7 days after their initial posting on the website or app, unless required to comply with legal obligations, in which case the changes will be effective immediately.

Contact Us

If you have any questions or comments, please contact us at hi@rivyo.com.