What Features Should You Look for in a Shopify Product Reviews App?

Introduction :

A customer review is the cheapest yet most powerful factor influencing purchasing decisions in the world of eCommerce. As potential customers browse your store, they seek reassurance from others who have purchased and used your products. Positive Shopify product reviews breed trust and credibility, while negative reviews can provide valuable insights into unaddressed issues. It features automated review requests, photo and video reviews, and robust analytics, all customizable to fit brand aesthetics.

There are some Main features and how they work on Shopify Review App

1. Easily collect and display reviews:

Help customers understand your products. Get more customer reviews with UNLIMITED review requests & mobile forms. Use product reviews in more places with fast storefront widgets, official Google Shopping + Meta Shops partnership. Day to day is easy with review replies, photo reviews, product review analytics & notifications even with our free reviews app. Simple setup, 1-click migration (from Rivyo, Yotpo, Stamped, Judge.me, Okendo etc).

• Powerful automation + mobile first submission forms = way more product reviews
• Increase conversions & reduce returns with extremely fast review widgets
• Official Google Shopping, Meta Shops (Instagram Shops, Facebook Shops) Partners
• Incentivize reviews with discount codes & loyalty points (w Smile.io, Rivo etc)
• Simple product reviews set up with guided in-app onboarding & live support

2. Photo & Video Reviews

A good app should enable customers to upload images or videos with their reviews.It serves as a social proof solution, aiding in the establishment and expansion of a reliable brand. Automatically gather product reviews with photos from your customers. Display these reviews in visually appealing widgets to foster trust with visitors and facilitate more informed purchase decisions. Attract new customers through customer referrals and organic search. Enjoy 24/7 multilingual support.

• Display reviews in beautiful widgets, visual editing page for quick use.
• Auto-translate reviews in multi-language and unlimited translation
• Import from Rivyo, 50 items at a time. Unlimited product reviews
• Send automatic review request emails, show discounts for adding a photo
• Get organic traffic by sharing reviews to Facebook, Twitter and Instagram

3. SEO Optimization & Rich Results :

Reviews can improve search engine rankings. It helps product pages appear in Google search results with star ratings, increasing organic traffic. Whether you're a newcomer or a seasoned pro, Reviews makes turning trust into sales simple. Get your first reviews in just a few orders with automated reviews requests, and rewarding discounts. Highlight your best reviews in: review box, star rating, carousel, testimonials... Build trust and convert visitors into customers with reviews. Drive traffic using right product reviews and UGC by SEO with review-rich snippets. With product Reviews, you have a trusted partner to build trust and convert!

• SEO Results → Boost traffic across Google search with review-rich Results
• Flexible widgets → Star rating, Carousel, Testimonial to build trust and convert
• Automated requests → Convert orders into reviews, then reviews back to orders
• Discounts for reviews → Reward to motivate customers to leave more reviews

4. Multi-Language & Multi-Store Support :

For global businesses, Multi Language support is essential for collecting reviews in different languages. Optimize sales for global dropship stores with reviews translated into multiple languages. Collect authentic product reviews through email auto-flows and shareable review links via QR codes. Trustful supports product ratings on Google Shopping and is optimized to ensure fast loading on any theme.

• Translate reviews into multiple languages, In-depth Analytic
• Import product reviews from AliExpress, Amazon, Google, Etsy, Facebook, CSV file
• Captivate your reviewers through Q&A, Reward Coupon and Auto Follow-up Emails
• Customize widgets with advanced settings-Review box, Review carousel, Review pop
• Auto-integrate Google Review Rich Snippets (Show ratings in Google search).

5. Incentivized Reviews & Loyalty Programs :

Some apps allow you to reward customers with discounts or points for leaving reviews, boosting engagement and repeat purchases. Incentivized reviews involve offering customers rewards in exchange for providing feedback on products or services. Incentivized Reviews & Loyalty Programs is the customer marketing platform that helps you drive revenue by turning shoppers into Super fans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. It covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.

• Extensive range of fast, customizable review formats.
• Power post-review, post-checkout, and onsite referrals.
• Build engaging product recommendation quizzes with rewards.
• Display reviews in your online store and Shop with Shopify Shop integration.
• Automatically save customer data to a unified customer profile.

Conclusion :

We spent a lot of time trying all of the different Shopify review apps and found that some were considerably better than others and only the ones we liked made this list but which one should you choose? We hope this list has been helpful as we understand that choosing the right app can be a difficult and somewhat worried decision as there are so many options out there.

Rivyo is a beautiful social proof solution that helps brands build trust and drive more sales. Automatically collect product reviews with photos and videos. Display product reviews on fully customizable tools without slowing down your site. Reach new customers with one-click charges. Set up trustworthy social proof cross sell and upsells that display product reviews & customer ratings. Exclusive to Shopify Product Reviews App, Rivyo fits for all themes, supports multiple languages to use, and offers top-notch 24/7 customer support.

• Collect product reviews on auto-pilot with customized emails and review form
• Offer customers a next-purchase discount for photo/video reviews and referrals
• Beautiful devices that match your brand including pleasure ride, pop-ups, and badges
• Sync reviews to and from Shop App, and to Meta Shops, Google Shopping & Search
• Import reviews from other review platforms (Judge.me, Yotpo, Okendo, Stamped..)